Last updated: 20 July 2026
These Terms of Service (the "Terms") govern your access to and use of the website at redroosterlabs.com (the "Site") and any products, software, or professional services we provide (together, the "Services").
The Services are provided by Red Rooster Labs LLC, a Delaware limited liability company (Delaware file number 10663125) ("Red Rooster Labs", "we", "us", or "our"), with a registered address at 8 The Green, Suite B, Dover, DE 19901, United States.
We operate certain products and offerings under trade names or "doing business as" (DBA) designations. Any such product or brand is operated by Red Rooster Labs and is governed by these Terms unless that product publishes its own terms, in which case the product-specific terms control for that product.
By accessing the Site, contacting us through it, or purchasing or using any of the Services, you agree to these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.
If you do not agree to these Terms, do not use the Services.
We provide two broad categories of Services:
Professional services are governed by a separate written agreement, statement of work, or order form (an "Engagement Agreement"). Where an Engagement Agreement conflicts with these Terms, the Engagement Agreement controls for that engagement.
Fees are stated at the time of purchase or in the applicable Engagement Agreement. Unless stated otherwise, all fees are in United States dollars and exclusive of taxes, duties, and withholdings, which are your responsibility.
Payments may be processed by third-party payment processors or merchants of record. Where a merchant of record processes your purchase, that party is the seller of record for the transaction and its terms also apply to the payment.
Refunds. Digital products are refundable within 14 days of purchase where the product has not been substantially used or deployed. Professional services fees are non-refundable once the corresponding work has been performed, except as required by applicable law or as set out in the Engagement Agreement. Consumers in the European Union, the United Kingdom, and other jurisdictions may have additional statutory withdrawal or cancellation rights, which these Terms do not limit.
Subject to your payment of applicable fees and compliance with these Terms, we grant you a non-exclusive, non-transferable, worldwide licence to use the Products for your internal business purposes.
Unless we agree otherwise in writing, you may not:
We retain all right, title, and interest in the Services, including all underlying methods, know-how, tooling, and improvements. Where an Engagement Agreement assigns ownership of specific deliverables to you, that assignment applies to those deliverables only and does not transfer our pre-existing or general-purpose materials.
Your content. You retain ownership of data, code, and materials you provide to us. You grant us a limited licence to use them solely to deliver the Services.
You agree not to use the Services to:
Our Products and Services involve artificial intelligence systems, including large language models and autonomous or semi-autonomous agents. You acknowledge that:
Each party may receive non-public information from the other. The receiving party will protect it with at least reasonable care, use it only to perform under these Terms, and not disclose it to third parties except to personnel and contractors bound by comparable obligations. These obligations do not apply to information that is public through no fault of the receiving party, independently developed, or required to be disclosed by law.
Except as expressly stated in these Terms or an Engagement Agreement, the Services are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.
We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. Some jurisdictions do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you.
To the maximum extent permitted by applicable law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or business opportunity, even if advised of the possibility.
Our total aggregate liability arising out of or relating to the Services will not exceed the greater of (a) the amounts you paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States dollars (USD 100).
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence. Consumers retain all mandatory statutory rights under the law of their country of residence.
You will defend, indemnify, and hold harmless Red Rooster Labs and its members, officers, and personnel from third-party claims arising out of your use of the Services in breach of these Terms, your content, or your violation of applicable law.
We may suspend or terminate access to the Services if you materially breach these Terms and do not cure the breach within thirty (30) days of notice, or immediately where required by law or where continued access poses a security or legal risk. Sections that by their nature should survive termination will survive, including sections 5, 8, 9, 10, 11, and 13.
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
The parties will first attempt to resolve any dispute informally by contacting each other. If unresolved after thirty (30) days, the dispute will be submitted to the exclusive jurisdiction of the state and federal courts located in Kent County, Delaware, and each party consents to that jurisdiction and venue.
Consumers. If you are a consumer resident in the European Union, the United Kingdom, or a jurisdiction whose law grants you the right to bring proceedings in your place of residence, nothing in this section deprives you of that right or of the protection of mandatory provisions of your local law.
You represent that you are not located in, and will not use the Services in, a country subject to United States embargo, and that you are not listed on any United States government list of prohibited or restricted parties.
We may update these Terms from time to time. We will update the "Last updated" date above, and for material changes we will provide reasonable advance notice where we have your contact details. Continued use of the Services after the changes take effect constitutes acceptance.
These Terms, together with any Engagement Agreement, are the entire agreement between the parties on this subject. If any provision is held unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or employment relationship.
Questions about these Terms: hello@redroosterlabs.com
Red Rooster Labs LLC
8 The Green, Suite B, Dover, DE 19901, United States